Privacy Policy

1. Data We Collect

Sellers: name as on passport, email, WhatsApp number, nationality, identity document and bank account (for KYC and payouts). Buyers: email address (and optional WhatsApp number) to deliver purchases. Transaction data (orders, amounts, payment method). Technical data (IP address, browser information) for security and fraud prevention. N.odo does not receive or store card numbers.

2. Purpose of Collection

To operate the marketplace, verify seller identity (KYC/AML), process payments, prevent fraud, comply with tax and regulatory obligations, and communicate with users.

3. Sharing with Third Parties

Data is shared only with providers strictly necessary to operate the platform: EdfaPay (payment processing — card entry happens on its page), Brevo (sending transactional emails), Cloudflare (hosting protection, content delivery and cookie-free web analytics), Sentry (technical error monitoring), Hostinger (server hosting) — and with regulatory authorities upon lawful request. Google Fonts are loaded to display text. A store's advertising pixels (Meta/TikTok), if its seller enabled them, load only after your explicit consent.

4. Data Retention

Transaction and compliance records are retained for a minimum of 10 years in accordance with applicable commercial and tax record-keeping requirements.

5. User Rights

You may request access to, correction of, or deletion of your personal data, subject to our legal retention obligations, by contacting [email protected].

6. Data Security

We apply industry-standard security measures aligned with the Saudi Personal Data Protection Law (PDPL).

7. Cookies

Essential cookies only by default (language preference and your cookie choice). Optional analytics and advertising cookies are used only after you accept them in the cookie banner; you can change your choice at any time. Details: /cookies.

8. Contact

For any privacy-related inquiry, contact us at [email protected].